customer.payments

Payment is not required until after repair. As soon as your console has been repaired we will need full payment before the console/consoles are dispatched. more..

 

xbox360 cosole repairs england

console.collection

If you don't want to post us your console we can always come and collect it for and drop it off after the repairs have been completed. more..

customer.feedback

great! fast turnaround and at a fantastic price, not only that the repair is guaranteed giving me peace of mind. more..

 

xbox 360 repairs

become a consoleking member all you have to do is fill out a quick form and we will add you to our monthly news letter which is full of discounts, tips and offers.

offers.

you can post us your console

Package your console ( console only! no cables or controllers need to be sent ) as safely as possible and post it to us, once repaired we will send it back to you by our courier service (PLEASE NOTE IF YOU DO SEND US YOUR CONSOLE WE SUGGEST THAT YOU HAVE insurance AND USE RECORDED DELIVERY).

Collection and return delivery via OUR COUIER SERVICE

 

once you have contacted us either by using the contact forms on the website or by calling us on 0121 706 7864 we will arrange a date that suits you and have our courier service to collect your console from you, Once repaired we will contact you again to arrange a delivery date that suits you. There is a £10 charge for this service, each way (contents insured up to £50.00 with this service).

 


consolekingz.co.uk

 

Terms conditions

Your Statutory rights are not affected by any of the following terms and conditions.

Services and conditions of use

All of our products and services related to Console Repairs are guaranteed for 3 months or 2 further console repairs within that 3 month period unless stated on the invoice. Unfortunately due to reoccurring hardware problems, not all consoles are fully repairable and the same problem may re-occur. In this circumstance, we are willing to console repairs the same fault as before up to 2 further times of the fault occurring after the initial repair. These subsequent repairs will not fall under the free collection or delivery offer/offers (the customer will have to pay for all of the postage costs).

repair.services

We aim to provide the best possible console repairs service for our customers. All of our repairs are guaranteed. Please see the warranty section below. We reserve the right not to repair any console we deem to be economically beyond repair, or has been damaged after the repair has been completed and dispatched.

consolekingz.co.uk Reserve the right to charge extra for console repair problems  not previously stated on the repair form. In this unlikely event, we will inform the customer of the extra charge before repairing the console. If at this point the customer decides not to continue with the repair, we reserve the right to charge for return delivery.

Please be aware that during the course of repair it is possible that the symptoms may worsen whilst investigating the fault. If the console cannot be repaired, consolekingz.co.uk accepts no responsibility for this eventuality.

Around 1 in 5 consoles are non-repairable. In these cases the customer will have to pay for all of the postage costs.

During the course of repair it may be necessary to clear data stored in your console's memory. Please ensure data is backed up prior to sending your console in to us as we cannot guarantee data will be retained.

Note that any console still within it's manufacturers warranty will be void after consolekingz.co.uk have opened the system for our repairs.

consolekingz.co.uk Accepts no responsibility for consoles damaged during transit to or from consolekingz.co.uk.

Payment for repairs

If paying by credit card or debit card, payment is not necessary before repair has been undertaken. We will then contact you to make payment.

We accept credit card and debit card payments, Paypal, cheques (with a valid guarantee card) and postal orders. Unless paying by card, please send your payment with the customers console. Cheques and postal orders MUST clear before we can dispatch your item/s.

non supply of goods

In the event that we are unable to supply ordered goods,consolekingz.co.uk shall in no way be liable for any consequential loss incurred through delays in supply or failure to supply. No compensation shall be payable. All products are supplied subject to availability. We are not liable for any damages or inconvenience caused by actions or activities which are beyond our control including, but not limited to, lack of product availability from suppliers, damage caused through misuse or courier damage or defective manufacture of products which we supply.

receipt of goods

It is for you to ensure that the person who signs for the goods is entitled so to do. We cannot be held responsible for any loss incurred once delivery to the address you have specified has been made, nor are we responsible for the goods being accepted by the incorrect recipient at the receiving address. Goods must be inspected before being signed for to ensure they are the correct goods and are free from damage. If goods are signed for and then later reported damaged we reserve the right to refuse full refund based on that damage may have been caused after receipt of goods. 

refunds, and return of goods

Goods may only be returned by specific prior arrangement and, excluding our error or if a manufacturing defect is discovered within the first 30 days, at your own cost. Goods are subject to prior inspection by either ourselves or our suppliers before any refund is given. Return of any goods that have been bought in error or are not suitable, where the buyer wishes to return them may be liable for a re-stocking fee. Also, when refunds are given, the refund will be for the value  of the goods and delivery charges cannot be refunded.

faulty/ damaged goods

Goods may only be returned by specific prior arrangement and, excluding our error or if a manufacturing defect is discovered within the first 30 days, at your own cost. Goods are subject to prior inspection by either ourselves or our suppliers before any refund is given. Return of any goods that have been bought in error or are not suitable, where the buyer wishes to return them may be liable for a re-stocking fee. Also, when refunds are given, the refund will be for the value  of the goods and delivery charges cannot be refunded.

   

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